DONATE

All of our furniture is donated by members of the local Stevenage community. The donations you make directly impacts the lives of others. We collect on Tuesday and Friday between 10 - 2pm in Stevenage and the immediate surrounding areas. 

We are now re-open and have started to take collections once again.

In order to keep all of customers, staff and volunteers safe we have made a few important changes.

If you have a collection arranged but have COVID 19 Symptoms, please re-arrange.

Changes to the Shop

Due to quarantine requirements we are having to open reduced hours.

Monday, Tuesday, Thursday and Friday  10 -2pm, Saturday by appointment, closed Wednesday.

Deliveries and Collections

 In order to prevent potential cross contamination of furniture we will deliver on Monday and Thursday between 10 -2pm and collect Tuesday and Friday between 10 -2 pm. We are collecting and delivering to Stevenage, Knebworth, Watton at Stone, Walkern, Datchworth, Aston, Woolmer Green, Graveley , Little and Great Wymondley.  We are unable to deliver and collect from Hitchin, Letchworth, Hertford, Hatfield, Welwyn Garden City, Codicote, Baldock, Royston, Buntingford,  and Ware.

 

In order to reduce contact as much as we can it would be helpful if  you could send pictures of your items either to our Facebook page  or email  donate@spruse.org.uk  so we can make an initial assessment. Due to storage issues we are unable to accept large items of lounge furniture such as wall units and drinks cabinets and darker mahogany type items . We are unable to accept items that are not in good condition or broken including stained mattresses, sofas with worn/cracked leather or fabric, recliners with a broken mechanism,  broken drawers or broken electricals. Please could all items be cleaned before collection.  Our drivers will do their best to collect items but some larger items such as wardrobes, sofa beds, bookcases, sideboards which are upstairs might be too bulky and heavy to manoeuvre downstairs. If this is the case, please respect their decision many of these items might have been taken upstairs flat packed and moving them downstairs could present a health and safety risk.  We are unable to repair furniture so we are unable to accept any broken or items in need of repair.  Electricals need to be clean and in good working order, it costs the scheme money to dispose of these items responsibly. 

We offer a free collection of items such as

  • Sofas, Suites,  Arm Chairs, Sofabeds

  • Wardrobes, Chest of Drawers, Bedside Cabinets

  • Beds and Mattresses.

  • Large electrical items such as Washing Machines, Fridges, Freezers, Dishwashers and Tumble Dryers

  • Living and Dining Room Furniture

We are always grateful to receive offers of donations but please do not be offended about the questions we ask – we need to check all items are legally compliant, are in good condition and  has not come to the end of its useful life. We are unable to accept badly worn or cracked leather sofas. If donating electricals, please make sure that they are clean and in good working order.  Our drivers or shop staff will have to decline your donation if it does not have a fire label (if required), if in our experience it will not sell, or if we have a high level of similar stock in our showroom.  If we cannot accept your donation but believe another organization can help you we will let you know.

All upholstered  items need to have the relevant  fire label attached see examples -

COLLECTION/DELIVERY TIMES

collection -Tuesday and Friday 10-2pm

Deliveries- Monday and Thursday 10-2pm

 

By prior arrangement only, please give as much notice as possible. Contact here to arrange collection.

We are unable to accept any items until they have been viewed by the driver or shop staff if it is brought straight to us.

 

Sorry we cannot accept -

  • Gas Appliances

  • TVs of any kind

  • Small electicals such as kettles, toasters, record players, DVD players

  • Any items once they have been stored outside (apart from specific garden furniture)

  • Toys, books, crockery, bric-a-brack

  • Large wall units/drinks cabinets

  • Items that need to be repaired

  • Items that are outside our collection area

  • Sofas that are cracked, worn or springs have "gone

  • Recliners with a broken reclining mechanism

  • Fabric or leather sofas, chairs, mattresses without a fire label.

We claim giftaid  

If you are a UK Tax Payer please consider gift aid as it will add an extra 25% to the value of your donation at no cost to yourself. For further information about giftaid click here.